How we'll support you
As a self-employed Shared Lives carer, it's important you have all the support you need from us to do a great job.
At PSS we've got dedicated Shared Lives teams at each of our scheme locations to support you in your role as a Shared Lives carer. There's also lots of other support you can get from other organisations and other Shared Lives carers.
Support for Shared Lives carers from PSS
We’ll give you advice on everything you need to get going, like public liability insurance, health and safety and paperwork. We’ll walk you through anything you’re not sure of.
We’ll provide full and thorough training in everything you need to get started as a Shared Lives carer. Once you’re up and running, you’ll be enrolled into a programme of essential online learning, which we’ll need you to complete as you go along.
You’ll have a dedicated member of our team who’ll get to know you and the person you support really well. They’ll be your main contact at PSS and will be in touch with you regularly to check everything’s going swimmingly.
You’ll have an induction process, where we’ll prepare you for the different parts of your role.
We’ll explain all the policies and procedures we have here at PSS and how you can make sure you follow and understand them.
We’ll prepare you for dealing with different situations you might come across.
We’ll be here for you whenever you need us – and we’ve even got an out of hours support line to get help and advice when our offices are closed.
We’ll introduce you to a network of carers just like you.
What our carers say about the support we give them
Other support available for Shared Lives carers
Shared Lives Plus is a membership organisation especially for Shared Lives carers. Shared Lives Plus is a completely separate organisation from PSS and we’re not involved in running it.
Shared Lives Plus is a specialist organisation who, once you’ve joined them, can provide oodles of independent advice and resources about all things Shared Lives – from access to insurance through to specialist training and one-to-one support.
Think of Shared Lives Plus a bit like a club or alliance you can join.
You can find out more about Shared Lives plus at sharedlivesplus.org.uk.